1. Information We Collect
a. Automatically Collected Information
To ensure proper operation and performance of the App, we may automatically collect certain technical data, including:

• Device model and operating system version
• Device identifiers (e.g., IMEI)
• MAC address and IP address
• App version
• Network type and access method
• System operation logs and diagnostic data

This data is essential for maintaining core functionality, providing support, and ensuring app stability.

b. Information You Provide
When using certain features or contacting us, we may collect additional data, such as:

• Content from files processed through the app
• Details from feedback or support emails
• Other user-generated content submitted voluntarily

This information helps us fulfill your requests, enhance the user experience, and enforce anti-fraud mechanisms.

c. Camera and Photo Library Access
Pristine Clean may request permission to access your camera or photo library for purposes such as:

• Processing selected images to improve app functionality
• Allowing user feedback that may include image content (without identifying you)

We do not store or share your photos with third parties. Access is requested only with your clear consent and used solely for the features you engage with.

2. How We Use Your Information
We use your personal and technical information to:
a. Provide and Improve Services

• Maintain core app functionality
• Send important updates, support messages, and security alerts
• Respond to user questions and technical issues

b. Personalize Your Experience

• Adapt features, content, and notifications based on usage and preferences

c. Develop and Optimize the Product

• Analyze performance and user behavior to enhance the app
• Resolve system errors by analyzing logs and feedback

d. Ensure Security

• Authenticate user access
• Monitor for fraud or misuse of the app

e. Advertising and Promotions

• Measure and improve the performance of advertising campaigns
• Ensure that promotional content remains relevant and appropriate

3. Information Sharing
We do not sell your personal data. We may share limited information with third parties only in specific situations, such as:

• Processing refund requests and related service inquiries, which require analyzing technical and usage data

All such data sharing is done securely and only when necessary for service delivery, legal compliance, or user support.

4. Updates to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated within the App or through other appropriate means. We encourage you to review the policy regularly to stay informed about how your data is protected and used.